Context
An organization needed to reduce dependency on proprietary technology and move toward open-source environments without interrupting daily work.
Challenge
The difficulty was not only installing tools. Users, habits, compatibility, support, training and continuity mattered.
Decisions
Design a gradual migration methodology.
Build administration tools to reduce repetitive tasks.
Prepare support, training and user accompaniment.
What it shows
Ability to connect open source, change management and real operations without technical romanticism.
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